Unwanted Products
You may return an unwanted product for a refund if the product is returned within 7 working days after being received. You will receive a full refund if the product is unopened and undamaged.
If it has been returned in the original packaging with all components but has been opened you will be refunded 90% of the purchase price.
If any components or the original packaging isn't returned, you will be refunded 70% of the purchase price.
The product/s needs to be returned to Unit 14, 53 Carlisle road Paarden Eiland, Cape Town, 8001.
*Please note : any associated return courier fee is for your account
Products Damaged on Delivery
If the package received appears to be damaged, to guarantee a refund, please video or photograph the package being opened. Please courier the product back to us immediately for assessment. If the video shows the goods were damaged in transit or we assess the goods were damaged in transit we will courier you a replacement for free.
The product/s needs to be returned to Unit 14, 53 Carlisle road Paarden Eiland, Cape Town, 8001.
*Please note : any associated return courier fee is for your account
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